Data Management

Convio supports an open, forward-thinking approach to integration. Working well with other solutions is a priority, and helps us provide more choices for the nonprofit community.

Many organizations use an installed donor database system to support their offline initiatives, as well as one or more online applications to support their Web site, email, and online fundraising and advocacy efforts. When constituent and transactional data is housed in multiple places, organizations struggle to gain a complete view of their constituents and often are left with fragmented pieces of information about their supporters. Integration between various applications is critical to centralizing data so it can be leveraged by all departments of an organization.

Constituent360™, our sophisticated online database, is included with each license to manage constituent profiles and transactions. Because every type of interaction is stored in a single constituent profile, it is most valuable using multiple solutions together. By capturing and centralizing information on each constituent, your organization can more fully understand what motivates constituents and segment constituents for communications tailored to their interests.

We understand the value of combining your online and offline data in creating and sustaining constituent relationships to ensure ongoing support. Convio offers data management solutions for the following database applications: salesforce.com®, Blackbaud The Raiser's Edge®, MPower Systems MPX, and Target Software Team Approach®. Additionally, our integration consultants can provide custom solutions for other applications to match unique needs.

By combining our powerful eCRM suite with industry leading back-end databases and other popular tools like Facebook®, Flickr™ and Google®, we offer a more flexible and complete solution to meet the evolving needs of your organization. And through the use of Web services, Convio is providing nonprofits with a practical, cost-effective solution for facilitating the exchange of information across systems.

Improve your organization's performance by accessing your data and transforming it into actionable information with flexible and customizable reporting. Our unified reporting helps you deliver data that is integrated, accurate, and timely across your online activities. You can configure and run reports that meet your own specific needs. Whether you begin with a pre-defined model or copy an existing report, you can easily customize in any number of ways. By delivering the most-requested pieces of information reliably and securely, reporting serves as the foundation for improving your online strategy.